VTiger CRM (customer relationship management) is software intended for small and medium sized businesses that have a need to manage their customer base, customer service, marketing department and other functions. It is currently being used in dozens of countries by thousands of users. |
This CRM is quick and easy to install and has all the necessary software for both Windows and Linux systems in a single executable file. The automatic installer handles the setup of the web server, database and other software. It also provides add-ons like a customer portal and an Office plug-in for Microsoft Word users; there are also extensions for Thunderbird/Mozilla users.
As for inventory control VTiger CRM provides price books, products catalogs, purchase orders, vendor management, sales orders and more. Keeping track of current inventory is simple and insures that you will always have product on hand when you need it.
There is sales force and marketing automation, inventory and security management, email integration, calendaring, activity management and allowances for customer service and support. VTiger allows prospective customers to receive quotes online, saving them time and providing the convenience they need. Customers can fill out a trouble ticket, take advantage of the online knowledge base or access customer self service.
VTiger also aids sales departments with marketing automation and mass mailing with templates for email and campaign management. It manages accounts and contacts, provides to-do lists and reports, community calendars, activity history, a place to list recurring events and handle email notifications.
Currently VTiger CRM only has commercial support for smartphones (Android and iPhone).